Coaching and Mentoring

Enhance your abilities as a coach and trusted mentor


The role of a coach or mentor can have a significant positive impact on people’s lives – at work, in an association or team, and even among family and friends. In fact, a great coach/mentor can help improve a company’s morale and environment by inspiring employees looking for advice and guidance. This program will give you the tools you need to grow from being a good mentor to being a great one. Become an invaluable resource for your company and for all the individuals you help.

Key Benefits and Takeaways

  • Learn the difference between mentoring and coaching
  • Share your knowledge and experience in impactful ways
  • Apply coaching to improve individual and team performance
  • Enhance your ability to become a trusted advisor
  • Adapt your coaching style to any situation
  • Engage in effective coaching conversations
  • Understand your skills, motivations, and limitations

You will benefit greatly from this program if you are in a position to support training and development, transfer knowledge, develop skills, and/or implement change in the corporate structure of your company or non-profit organization.


The registration fee includes facilitation by our highly rated faculty members, comprehensive workbooks, results-oriented exercises, seminar supplies, meal service (breakfast, lunch and breaks), and a certificate of completion from the McGill Executive Institute.


The registration fee includes facilitation by our highly rated faculty members, a comprehensive digital workbook, results-oriented exercises, and a certificate of completion from the McGill Executive Institute.

Topics covered in this course

  • Coaching vs. mentoring
  • Coaching styles, goals, and phases
  • Coaching process and conversation
  • Coaching toolkit for positive impact
  • Learn to inspire and address any lack of motivation
  • Overcome resistance to change
  • Guide others toward appropriate action and behaviour
  • Develop and implement career strategies
  • Structure, enhance, and support the learning process
  • Coach teams to achieve excellence
  • Improve team decision making and cohesion
  • Build a collaborative environment

Course Leaders

Karen Diaz


Karen Diaz

Ms. Karen Diaz M.Ed. (McGill University) is an experienced Adult Educator, facilitator and trainer. Karen has taught undergraduate and graduate courses in Adult education, Diversity & Inclusion, leadership, and human resource management since 1999. She has extensive experience in the analysis, design, development and delivery of workshops and planning sessions for public, private and not-for-profit organizations. She specializes in training managers and staff in areas such as Strategic Planning, Managing Change, Leading Teams, Building a Team Culture, Coaching, Leadership and Development, Diversity in the Workplace, Training of Trainers, Decision Making, Conflict Management, and Career Planning. Karen is passionate about helping groups engage in powerful dialogue that strengthens their individual and collective ability to succeed. Her educational background and experience make her particularly effective in helping groups navigate through sensitive issues where there are divergent points of view. Karen has undertaken projects across Canada and internationally in the Russian Federation, India, Central America, and the Caribbean. For these projects she has recently researched and designed a series of workshops with the intent of building organizational capacity and institutional strengthening in the areas of talent management, performance management, workforce diversity, change management, and training of trainers.