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McGill Change Management Leader

Learn change management to lead transformation and achieve organizational goals effectively.

Overview

Effective change management is essential for achieving business success. In this practical course, you’ll gain essential frameworks for implementing successful organizational transformations, including changes in systems, processes, and structures.

Change management directly affects the areas that matter most to your organization, such as employees, customers, suppliers, and leadership. This course emphasizes the “people” aspect of navigating change, helping you address the needs of diverse stakeholders.

Knowing how to apply change management methodologies is a highly valued skill across both private and public sector roles, including management, operations, cultural transformation, IT systems, software implementation, healthcare, and service industries.

Key Benefits and Takeaways

  • Explain the purpose of change management and how to effectively promote change in an organization, including return on investment
  • Demonstrate a solid understanding of change management methodology
  • Align change management strategy to organizational strategy and readiness
  • Develop change management plans for sponsors, stakeholders, communication, training, and management
  • Learn how to identify and assess the different types of resistance to change
  • Monitor and evaluate the effectiveness of a change management plan
  • Demonstrate knowledge of change management standards and competencies required to lead change management projects within an organization to achieve business goals

Completing this change management training gives you a practical, results-driven approach to leading change and navigating organizational transformation with impact.

This change management course is designed for professionals and managers at every organizational level. Companies in the services, manufacturing, IT, and public sectors often recognize the competitive advantage of employees with change improvement tools, skills, and mindset to implement change effectively. Many of these companies include Change Management Leader requirements in their senior, management, and project leader job descriptions and related postings.

The registration fee includes facilitation by our highly rated faculty members, course materials, results-oriented exercises, meal service (continental breakfast, lunch, and breaks) *, and a certificate of completion from the McGill Executive Institute. To successfully complete the course and receive your certificate of completion, you will need to attend all sessions and complete the pre-work for each session.

*Meal service is included for in-person programs only.

Topics covered during the change management program

  • Explain the purpose of change management and how to effectively promote change in an organization, including return on investment
  • Discover and compare different change management models
  • Demonstrate a solid understanding of change management methodology
  • Align change management strategy to organizational strategy and readiness
  • Describe change management and project management synergies
  • Define change management roles and responsibilities
  • Identify the vision for change
  • Develop an overall change management plan with a roadmap
  • Develop stakeholder, communication, and resistance plans
  • Identify the 7 sides of change
  • Develop a training plan
  • Develop a leadership plan for change
  • Execute a change management plan
  • Monitor and evaluate the effectiveness of a change management
  • Develop and use visual management for change
  • Change effectiveness
  • Review and wrap up
  • Case study in small groups: develop a change management plan

 

Course Leaders

headshot of Claudie Vigneault

Claudie Vigneault

SAFe SPC, Lean, Six Sigma, PMP, PROSCI, ACMP

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Claudie Vigneault

Claudie Vigneault has over 15 years' experience as a strategic consultant in organisational transformation, working with a number of large-scale clients in Quebec. Co-founder of Levio Montréal, Ms Vigneault is also executive manager of the Agility & Organisational Change business line, which is made up of operational, tactical and strategic consultants.

 

Online Information Sessions: Leadership Portfolio

 December 10, 2025 ⁠–⁠ 12:00 pm ET

Learn about our immersive programs designed to help you enact leadership change with confidence at every level of the organization. Join our learned advisors as they explore our Leadership portfolio of courses including "McGill Change Management Leader".