McGill Certified Change Management Leader

Leading transformation and managing change

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Overview

Managing change effectively is crucial for achieving business success. Using a change management framework is essential in the implementation of new systems, programs, business processes, culture, and organizational working structures – including remote working.

Change management impacts the things that matter most to your organization, including employees, customers, suppliers, and management. The methodology taught in this certification program focuses on the “people” aspect of navigating change, helping you address diverse stakeholder needs. Understanding how to apply change management methodologies is a highly sought-after skill for professionals in both private and public sector organizations, including management, operations, cultural transformations, IT systems, software implementations, health care, and service industry positions.

Key Benefits and Takeaways

  • Explain the purpose of change management and how to effectively promote change in an organization, including return on investment
  • Demonstrate a solid understanding of change management methodology
  • Align change management strategy to organizational strategy and readiness
  • Develop change management plans for sponsors, stakeholders, communication, training, and management
  • Learn how to identify and assess the different types of resistance to change
  • Monitor and evaluate the effectiveness of a change management plan
  • Demonstrate knowledge of change management standards and competencies required to lead change management projects within an organization to achieve business goals

Professionals with a Change Management certification can apply these principles to their work on a regular basis as change is always occurring. Many companies in the services, manufacturing, IT, and public sectors recognize the competitive advantage of employees with change improvement tools, skills, and mindset to implement change effectively. Many of these companies include Change Management certification requirements in their senior, management, and project leader job descriptions and related postings.

The registration fee includes facilitation by our highly rated faculty members, a comprehensive digital workbook, and results-oriented exercises.

After completing the program and all certification requirements, participants will receive a McGill Certified Change Management Leader Certificate, awarded by McGill Executive Institute.

Certification Requirements:

  1. Pass a final exam
  2. Submit a Change Management Plan, demonstrating your ability to apply the methodology and implement change successfully. Full implementation of the plan is not required for certification.

Topics covered during the program

  • Explain the purpose of change management and how to effectively promote change in an organization, including return on investment
  • Discover and compare different change management models
  • Demonstrate a solid understanding of change management methodology
  • Align change management strategy to organizational strategy and readiness
  • Describe change management and project management synergies
  • Define change management roles and responsibilities
  • Identify the vision for change
  • Develop an overall change management plan with a roadmap
  • Develop stakeholder, communication, and resistance plans
  • Identify the 7 sides of change
  • Develop a training plan
  • Develop a leadership plan for change
  • Execute a change management plan
  • Monitor and evaluate the effectiveness of a change management
  • Develop and use visual management for change
  • Change effectiveness
  • Review and wrap up
  • Case study in small groups: develop a change management plan
  • Final exam
  • Individual Change Management Plan submission

 

Course Leaders

headshot of Sheri Phillips

Sheri Phillips

CCMP, PMP, MBB, Agile SMC, CTDP, Prosci Certified Change Practitioner

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Sheri Phillips

Sheri Philips is a certified senior learning leader, consultant, and faculty member of the McGill Executive Institute, focused on transforming corporate strategy and organizational business needs into measurable results. She is also a Certified Change Practitioner with over 15 years of change management experience, from assessing change and implementing change activities to successful culture transformations and system implementations. In addition to her academic work, she brings a wealth of industry practitioner experience with positions such as Senior Director - Industrial Performance at Sanofi-Pasteur and Continuous Improvement Deployment Lead at Teva Canada. Sheri is a Certified Change Management Professional, Prosci-Certified Change Practitioner, Project Management Professional (PMP), Lean Six Sigma Master Black Belt (MBB), Certified Training & Development Professional (CTDP), and Certified Agile and SCRUM Master (Agile SMC).