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Employee Engagement and Retention Strategies

Strategies to build a positive work culture and stop the revolving door

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Employee Engagement and Retention are a rapidly growing concern for many Canadian organizations as our workplaces are experiencing unprecedented employee turnover. It has never been more important for organizations to become masterful at building and sustaining cultures of engagement where people are prioritized.

In this course you will gain a comprehensive understanding of Engagement and Retention, and how the two are inextricably linked. We will explore what it means to be “engaged” in the workplace and the cost of “disengagement” to both the work culture and to your bottom line. You will walk away with proven strategies for increasing engagement and retention in your organization.

Key Benefits and Takeaways

  • Understand the major drivers of engagement
  • Identify opportunities for increasing engagement within your organization
  • Understand the ROI of investing in people
  • Learn how to authentically use Recognition and Appreciation to increase engagement
  • Communicate effectively to foster meaningful relationships
  • Identify organizational and managerial factors contributing to a climate of care
  • Understand the importance of Learning and Career Development in employee engagement
  • Managing your emotions and stress as a leader to have a positive impact on your team’s engagement

This program is designed for professionals and managers at any level including executives, project managers, supervisors, and team leaders. It is a coveted program for human resource professionals and useful for individuals entering a new role.

The registration fee includes facilitation by our highly rated faculty members, course materials, results-oriented exercises, meal service (continental breakfast, lunch, and breaks) *, and a certificate of completion from the McGill Executive Institute. To successfully complete the course and receive your certificate of completion, you will need to attend all sessions and complete the pre-work for each session.

*Meal service is included for in-person programs only.

Topics covered during the program

  • What is employee engagement?
  • Business outcomes linked to engagement
  • Practices that drive employee engagement
  • Which drivers do YOU have control over?
  • Rethinking activities, processes, and policies that foster a sense of purpose and belonging
  • Behavioral and structural levers
  • Re-establishing social connections
  • Fostering a climate of care
  • Communicating to foster engagement
  • Personal case studies and solution paths
  • Managing yourself to have a positive impact
  • Engagement and retention action plan


Course Leaders

headshot of Tatiana Lamoureux Gauvin

Tatiana Lamoureux Gauvin


Tatiana Lamoureux Gauvin

Tatiana Lamoureux Gauvin teaches in the Organizational Behavior area of the Desautels Faculty of Management at McGill University. She focuses on critical HR Management issues including diversity, cross-cultural management, workforce planning, and talent acquisition. Tatiana is also a seasoned executive education designer, instructor, and coach, helping people grow and change in organizations throughout Canada. Before joining McGill, she was a Human Resources Advisor in the Employment Staffing and Recruitment sector. She is a graduate of McGill University (Psychology & Management), with a master’s from HEC Montreal (Organizational Development), and is currently completing a graduate program at Université Laval (Equity, Diversity, and Inclusion).

headshot of Joan Vickers

Joan Vickers


Joan Vickers

Joan Vickers is a Senior Advisor in McGill University’s Organizational Development Team and a faculty member of the McGill Executive Institute. She is an intuitive and strategic professional with over 20 years of experience in Higher Education. Joan is recognized as a seasoned facilitator and team builder, adept at understanding the different stages of group development and fostering trust in teams. She is a bridge builder, mentor, and coach; skilled at bringing people and groups together to achieve goals. Joan holds a master’s degree in Human Systems Intervention, is a certified Professional and Personal Coach as well as a certified Project Management Professional (PMP).