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Driving Sales Results for Non-Sales Leaders

Unlock your strategic role in driving revenue

Overview

The ability to generate new revenue isn’t just valuable—it’s vital to an organization’s resilience and long-term growth. When employees across all functions contribute to a sales-driven culture, they help fuel innovation, strengthen the customer experience, and improve operational agility. Having a sales-aware mindset breaks down silos, aligns teams around go-to-market priorities, and empowers smarter, faster collaboration with sales and marketing. Rather than retreat into cost-cutting, revenue generators ask, “Where’s the opportunity?”—turning disruption into growth.

This course demystifies the sales process, equips you with internal selling strategies, and teaches you how to ask the right questions to drive performance. Through hands-on sessions, you’ll master key sales activities, enhance cross-functional impact, and gain the tools to help accelerate business growth—regardless of your role.

Key Benefits and Takeaways

  • Learn how to spot unmet needs, act on revenue opportunities and propose profitable solutions.
  • Demonstrate a commercial mindset—a valuable trait in leadership and cross-functional roles.
  • Master strategic sales and marketing concepts to drive business growth.
  • Understand the language and metrics of sales teams.
  • Develop a more effective and collaborative internal sales culture.
  • Discover revenue-boosting strategies through hands-on exercises.
  • Learn to ask critical questions that ensure sales teams focus on the right activities.
  • Master storytelling techniques and the art of the “value proposition.”

Whether you are a non-sales leader in product management, operations, legal, HR, finance, procurement, engineering, IT, communications or marketing, this program will help you understand how your work can identify untapped opportunities for growth.  This program is perfect for those looking to drive a sales-driven culture, make more impactful sales decisions, and align better with strategic business goals.

The registration fee includes facilitation by our highly rated faculty members, course materials, hands-on exercises and projects, meal service (continental breakfast, lunch, and breaks)*, a certificate of completion from McGill University, Canada's most internationally recognized university. To successfully complete the course and receive your certificate of completion, you must attend all sessions and complete the pre-work for each session.

*Meal service is included for in-person programs only.

Topics covered in this course

  • Demystify the sales process and understand how it connects to organizational strategy and outcomes.
  • Learn key sales language, structures, and performance metrics to confidently engage in revenue discussions.
  • Explore how non-sales leaders can influence sales success through alignment and strategic support.
  • Discover how integrated sales and marketing strategies create stronger customer value and drive business growth.
  • Identify internal and external drivers that shape effective sales approaches.
  • Examine real-world case studies that showcase successful cross-functional collaboration.
  • Learn how to apply sales thinking to secure buy-in for internal initiatives and strategic projects.
  • Explore persuasive communication strategies that influence decision-making within the organization.
  • Build confidence in advocating for change and innovation across departments.
  • Participate in workshops that build collaboration and shared accountability between sales and non-sales teams.
  • Understand the elements of a high-performance sales culture and how to promote them across functions.
  • Use leadership strategies to inspire alignment, motivation, and growth-focused behaviors.
  • Gain practical insight into key sales KPIs and how to interpret them to inform strategic decisions.
  • Learn how data-driven thinking supports accountability, goal-setting, and results tracking.
  • Understand how to use performance indicators to evaluate and support sales effectiveness.
  • Engage in simulations that reveal the core components of effective sales planning and execution.
  • Explore how CRM tools and systems support customer engagement, sales tracking, and marketing initiatives.
  • Learn to navigate tools and processes that enhance transparency and interdepartmental collaboration.
  • Apply your learning in a final project that challenges you to design actionable strategies for a real business scenario.
  • Synthesize program concepts to develop a tailored plan that supports revenue and organizational goals.
  • Present and refine your project with feedback from peers and facilitators to ensure practical relevance.

Course Leaders

headshot of Claude Macdonald

Claude Macdonald

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Claude Macdonald

Claude Macdonald is recognized as an expert in the field of sales culture transformation in Canada. Over the past 25 years, he has trained and coached more than 25 000, professionals from organizations in Canada, the United States and Europe. He is the author of several professional development workshops and assessment tools, notably the unique Sales Culture Maturity Index, the only tool in the world for measuring the state of a sales culture within an organization.

headshot of Yves Bellmare

Yves Bellemare

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Yves Bellemare

Yves is a seasoned business executive and C-Level advisor, formerly the Vice President of National Sales at Telus. He has over 20 years of experience, mainly in the telecommunications and IT industries. He has outstanding coaching and business development skills and a strong entrepreneurial spirit, and a broad expertise in developing and executing effective sales strategies at the national level. As a Certified Corporate Coach, Yves has a proven track record in supporting senior sales executives to drive overall growth and turnaround underperforming groups into successful business units. With outstanding management skills and keen business acumen, he leads teams to achieve sales targets by identifying development opportunities and implementing innovative strategic plans to create value.